Quality Quality! I love this iron. I was a Cosmetologist/Salon Owner for decades, this is a wonderful iron and my honest opinion. I bought through IPSY Glam monthly bag for good price. I wish the barrel size was listed because it's WAY too large for me. Gives great VOLUME but no curls/wave's due to MY HAIR Not the iron at all. I l tried returning to customer service; I had not used. I knew immediately it was too large. No returns for add on's. I did not reach out to the company yet. I still have box etc. I really needed a new iron and will have to sale this one if not returning it. I have very fine, straight hair. My hair is also short to my shoulders so this is another issue. I love the instant heat, LED screen. It does get hot but you can turn it down. I plan on purchasing another iron but will buy from Complex Culture directly. Great Iron!