TERMS OF USE

Effective Date: November 1, 2019

Terms of Use

WELCOME TO COMPLEX CULTURE!

YOU MUST BE AT LEAST 13 YEARS OF AGE IN ORDER TO USE THIS WEBSITE. IF YOU ARE NOT AT LEAST 13 YEARS OF AGE, PLEASE DO NOT USE OR INTERACT WITH THIS WEBSITE.

PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING WWW.COMPLEXCULTUREBEAUTY.COM (THE "SITE") OR ANY SERVICE OFFERED BEAUTY PERSPECTIVES, LLC. ("COMPLEX CULTURE," "WE," OR "US"). UNLESS YOU ACCEPT THESE TERMS OF USE, YOU ARE NOT AUTHORIZED TO USE THE SITE OR ANY COMPLEX CULTURE SERVICE NOR MAY YOU ORDER PRODUCTS. BY VISITING, BROWSING, OR USING THE SITE OR BY MAKING A PURCHASE THROUGH THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE INCLUDING ANY ADDITIONAL TERMS, CONDITIONS, AND POLICIES INCORPORATED BY REFERENCE INTO IT.

These Terms of Use apply to all Site visitors and users of the Site. Please review these terms and conditions carefully. If you don't agree with any term or condition in these Terms of Use, please don't use the Site. 

  1. AGREEMENT 

These Terms of Use specify the terms and conditions for access to and use of ComplexCultureBeauty.com (the "Site") and describe the terms and conditions applicable to your access of and use of the Site. These Terms of Use may be modified at any time by Complex Culture upon posting of the modified Terms of Use. Any such modifications shall be effective immediately. The date of the most recent modification will be disclosed at the top of this page. Each use of the Site by you shall constitute and be deemed your unconditional acceptance of these Terms of Use.

Additional terms and conditions may apply to your purchases and to specific Site features such as contests or promotions, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions. In the event of any conflict between these Terms of Use and terms for a specific promotion or other service of the Site, the latter terms shall control with respect to your use of that promotion or specific service.

  • PRODUCT USE
  • The products available on this Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of these Terms of Use.

  • PRODUCT INFORMATION
  • All of the Site's material and information is offered solely for personal educational or informational purposes. The information, materials, statements and services are not intended to diagnose, treat or prevent any condition or illness. Please use all products strictly in accordance with their instructions, precautions, warnings and guidelines. Please always check each product's ingredients to avoid potential allergic reactions. Minors may use goods or product obtained from the site only after the minor's parent(s) or guardian has discussed the product's use with the minor's physician or medical professional. Any statements offered about products have not been evaluated by the United States Food & Drug Administration (unless otherwise specified), and any results reported may not necessarily occur in all individuals. Complex Culture products are not intended for use in medical, life-saving or life-sustaining applications, nor for any application in which the product's failure could create a situation where personal injury or death may occur.

  • ACCURACY OF INFORMATION
  • Complex Culture has endeavored to provide accurate information on the Site but assumes no responsibility for the information's accuracy. We do not warrant that the product descriptions, details, colors or other content on the Site are accurate, complete, reliable, current, or error-free. The actual colors you see, for example, will depend on the device you are using to view the product and may not be accurate. The Site's reference to any goods, services, processes, activities or other information offered by other parties does not imply any endorsement or recommendation by Complex Culture itself unless specifically stated otherwise. Our Site may contain inaccuracies or typographical errors and may not be complete or current. Complex Culture reserves the right to correct any errors, inaccuracies or omissions (including after you have submitted an order) and to change or update information at any time without prior notice. We reserve the right to cancel or to decline to accept any order placed based on incorrect pricing or availability information, and we apologize for any inconvenience this may cause.

  • ELIGIBILITY TO USE THIS SITE
      1. General: You may access the Site from anywhere in the world. However, you must be a legal resident of the United States to use certain Site features and to make purchases.
      2. Residency: The Site is available to anyone in the world, but most of the Complex Culture products are limited to customers residing in the United States. Please note that we may sell items that are classified as ORM-D, which prevents us from shipping them to certain locations. We make no guarantee that you will be eligible to receive every product we sell or distribute.
      3. Age: You are not authorized to access or use the Site or make purchases if you are under 13 years old. Individuals under 18 years old must at all times use the Site only in conjunction with and under the supervision of a parent, or the supervision of a legal guardian who is at least 18 years old. In all cases, that parent or legal guardian is the Site user and will be responsible for any and all use of the Site by the individual under 18.
      4. Compliance: To be eligible to use the Site, you must comply with all local laws regarding online conduct and acceptable content and agree to pay all applicable taxes for your purchases. Use of the Site is void where prohibited by law. You must also comply with these Terms of Use, the Complex Culture policy documents listed below (if applicable to your use of the Site), and all other operating rules, policies, and procedures that Complex Culture may publish from time to time on the Site, each of which is incorporated herein by reference and each of which Complex Culture may update from time to time without notice to you:
        1. Complex Culture's Right to Revoke, Suspend, or Restrict Eligibility: Complex Culture reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Complex Culture may, in its sole discretion, for any reason, at any time, revoke, suspend, or restrict your access to the Site. If Complex Culture bans you from the Site, you may not return to the Site for any reason or in any manner including with a new username or identity. In the event that you return, or attempt to return, to the Site after you've been banned, you will be deemed to have breached these Terms of Use, and Complex Culture reserves the right to pursue all rights and remedies available at law or in equity with respect to such breach.
  • YOUR ACCOUNT
        1. Member Account, Password, and Security: You are responsible for maintaining the confidentiality of your password and account, if any. You agree to: (a) immediately notify Complex Culture of any unauthorized use of your password or account or any other security breach, and (b) ensure that you exit from your account at the end of each Site session. Complex Culture will not be liable for any loss or damage arising from your failure to comply with this Section.
        2. Account Information: In the course of your use of the Site, we may ask you for certain information including your name, email address, mailing address and credit card information (collectively, "Account Information"). Your Account Information must be up-to-date and accurate at all times. You agree that you are solely responsible for the accuracy and content of your Account Information. Complex Culture's Privacy Policy, which is incorporated herein by reference, explains what information we collect from you, how we collect it, how we use it, and how we protect it.
        3. Account Transfer Prohibited: You may not transfer or sell your account or username to any other party. You are fully responsible for all activity of your account and username.
        4. General Practices Regarding Site Use and Storage: You acknowledge that Complex Culture may establish general practices and limits concerning Site use and storage. You agree that Complex Culture has no responsibility or liability for the deletion, failure to delete or failure to store any reviews, product designs, data or other content the Site maintains or transmits. You acknowledge that Complex Culture may, in its sole discretion, change these general practices and limits at any time, with or without notice to you.
  • OWNERSHIP
        1. Site Content: Other than content submitted by users ("User Content"), we own, exclusively, all rights, title, and interest in and to the Site including all content, code, data, materials, the look and feel, design, and organization of the Site, and the compilation of the Site content, code, data, and materials (collectively, "Site Content"), including all copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights, and other intellectual property and proprietary rights therein. To the extent that we don't own any Site Content, we have secured a license from the owner or licensor of such Site Content granting us the right to display it on the Site. Your use of the Site does not grant you ownership of any kind in any Site Content. Except as provided in these Terms of Use, you agree not to use, modify, reproduce, distribute, sell, license, or otherwise exploit any Site Content without Complex Culture's prior written permission.
        2. Trademarks: The trademarks, logos, service marks, product names and shade names (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of ours and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders, or that are likely to cause customer confusion, or in any manner that disparages or discredits the rights holders. All Trademarks not owned by us that appear on the Site, if any, are the property of their respective owners. Nothing contained on the Site grants, by implication, estoppel, or otherwise, or should be construed as granting, any license or right to use any of the Trademarks displayed on the Site without our written permission or that of the third-party rights holder.
  • USER CONTENT
        1. Content You Submit: You must own all User Content you submit to our Site or you must have the copyright owner's written permission to use it. You alone are responsible for the content and consequences of each of your activities and you submit User Content at your own risk. Complex Culture does not claim ownership rights in your User Content. When you submit User Content you grant us a license to use such content, but you retain ownership.
        2. License to Your Content: By uploading User Content on the Site, you grant Complex Culture  a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sublicensable (through multiple tiers) right to exercise the copyright, publicity and database rights you have in the User Content, in any form, media, or technology now known or later developed. You agree to allow Complex Culture to store, translate or reformat your User Content on the Site and display your User Content on the Site in any way Complex Culture chooses, for any purpose whatsoever, including for promotional or commercial purposes, without compensation or accounting to you and without further recourse by you. We will only use personal information in accordance with our Privacy Policy.
        3. Re-Posting User Content: It's possible for an outside website or third party to re-post your User Content. You agree to hold Complex Culture harmless for any dispute concerning such re-posting. Complex Culture assumes no responsibility for any third party's intellectual property infringement of User Content.
  • PROHIBITED USER CONDUCT
  • You agree that while using the Site, you shall not: (1) submit any content to the Site that is false, defamatory, objectionable or otherwise illegal; (2) impersonate any person or entity, whether actual or fictitious, including anyone from Complex Culture, its affiliates, or another user; (3) misrepresent your affiliation with any third party; (4) post or republish third party advertising on any part of the Site ; (5) attempt to gain unauthorized access to other computer systems through the Site; or (6) use the Site in any unlawful, harassing, or intimidating manner, or in any manner that harms us or anyone else, as determined in our sole discretion.

  • INFORMATION ON THE SITE
  • We control and operate the Site from the United States. Complex Culture does not control User Content postings.

    Complex Culture reserves the right, but does not and shall not have an obligation, to monitor and review all User Content on the Site and to edit or remove any information or materials that are in violation of these Terms of Use or applicable law. Complex Culture also reserves the right at all times to disclose any information as necessary or advisable to satisfy any law, regulation, or government request.

    You may find some User Content to be offensive or inaccurate. If you have concerns regarding User Content posted by others, please contact help@complexculturebeauty.com. We will review your concerns in good faith. If you want us to remove User Content posted by you, please contact help@complexculturebeauty.com. We will remove your User Content as soon as reasonably possible. Please also review our Copyright and Trademark Policy.

  • LINKING TO THE SITE
  • You agree that any time you link to the Site from another website, such link must connect to the full version of an HTML formatted Site page. You are not permitted to link directly to any image hosted on the Site, such as using an "in-line" linking method to cause the image hosted by us to be displayed on another Site. You agree not to link to the Site in any manner such that the Site or any Site page is "framed," surrounded, or obfuscated by any third-party content, materials, or branding. We reserve all of our rights under the law to insist that any link to the Site be discontinued and that the link open in a new browser window. We may revoke your right to link to the Site from any other site at any time upon written notice to you.

  • FEES AND BILLING
  • Prices are quoted in U.S. dollars. You agree to pay in full the price for each product purchased by credit card, debit card, or by any other payment means acceptable to Complex Culture as each payment, if any, is due. You agree to pay all applicable taxes, if any. If Complex Culture does not receive timely payment from your credit card or debit card issuer or its agents, you agree to pay all amounts due upon demand by us.

    Our total price for any purchase of a product will include the price of the product plus any applicable sales taxes. Such sales taxes are calculated based on the shipping address on file with Complex Culture and the sales tax rate in effect at the time of purchase. We will charge tax only in jurisdictions where the goods sold over the Internet are taxable. You are solely responsible for reporting such items on your tax returns and for paying any associated tax liability.

    Unless otherwise indicated, our total price for any purchase of a product will include shipping and handling fees. 

  • RISK OF LOSS
  • A third-party carrier will ship any merchandise you purchase from our Site. Title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

  • WARRANTY DISCLAIMER
  • COMPLEX CULTURE AND COMPLEX CULTURE'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS PROVIDE THE SITE "AS IS," "AS AVAILABLE," AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. COMPLEX CULTURE AND COMPLEX CULTURE'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ADDITIONALLY, NO ADVICE OR INFORMATION FROM COMPLEX CULTURE TO YOU, WHETHER WRITTEN OR ORAL, SHALL CREATE ANY WARRANTY. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

    YOU AGREE THAT YOUR USE OF THE SITE AND THE COMPLEX CULTURE SERVICES SHALL BE AT YOUR OWN SOLE RISK, AND THAT COMPLEX CULTURE HAS NO LIABILITY FOR ANY LOSS RESULTING FROM SUCH USE.

  • LIABILITY LIMIT
  • IN NO EVENT SHALL COMPLEX CULTURE OR COMPLEX CULTURE'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANY THIRD PARTY IN CONNECTION WITH THESE TERMS OF MUSE OR YOUR USE OF THE SITE, INCLUDING LOST PROFITS, PERSONAL INJURY, EMOTIONAL DISTRESS, DEATH, AND ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

    THE LIABILITY OF COMPLEX CULTURE AND COMPLEX CULTURE'S OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF: (1) THE AMOUNT OF PRODUCTS YOU’VE PURCHASED, IF ANY, THROUGH THIS SITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY; AND (2) USD$100. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  • INDEMNITY
  • YOU AGREE TO INDEMNIFY AND HOLD COMPLEX CULTURE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF: (1) YOUR BREACH OF THESE TERMS OF USE INCLUDING THE DOCUMENTS IT INCORPORATES BY REFERENCE; (2) YOUR VIOLATION OF ANY LAW; OR (3) YOUR VIOLATION OF ANY RIGHT OF A THIRD PARTY. COMPLEX CULTURE RESERVES THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND IN SUCH CASE, YOU AGREE TO COOPERATE WITH COMPLEX CULTURE'S DEFENSE OF SUCH CLAIM.

  • LEGAL DISPUTES; ARBITRATION; CLASS ACTION WAIVER
  • Legal Disputes
  • PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND COMPLEX CULTURE HAVE AGAINST EACH OTHER ARE RESOLVED.

    If a dispute arises between you and Complex Culture, we are likely to be able to resolve your matter quickly and to your satisfaction.  Please contact our customer support team by sending us an email at help@complexculturebeauty.com.  Please indicate the nature of your complaint and we will do our best to get back to you with a reasonable solution as quickly and efficiently as possible.  We may ask you to provide us with more information. We trust we will be able to address your complaint without delay and to your satisfaction.

    If you are a resident of the U.S., and you have availed yourself of our customer service department without satisfaction, you and Complex Culture all agree to resolve any remaining dispute arising out of or related to these Terms of Service, the Privacy Policy or our service through final and binding arbitration. This applies to all kinds of claims under any legal theory, unless the claim fits in one of the exceptions in the exceptions to Agreement to Arbitrate sub-section. It also applies even after you have deleted your Complex Culture account.

    An arbitration proceeding is before a neutral arbitrator instead of a judge and jury, so you and Complex Culture each agree to give up the right to a trial before a judge and jury. Arbitrations are not identical to litigation and have different rules than standard court proceedings.  For instance, arbitrations may involve lawyers, but they are less formal than lawsuits in courts. An arbitrator can award the same relief to an individual that a court can award.  If either Complex Culture or you do not like the arbitrator’s decision, the courts only have a limited ability to change the outcome of arbitration or make the arbitrator reconsider his or her decision.

    If we have a dispute about whether this agreement to arbitrate can be enforced or applies to our dispute, we all agree that the arbitrator will decide that, too.

  • Prohibition of Class and Representative Actions and Non-Individualized Relief
  • YOU AND COMPLEX CULTURE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND COMPLEX CULTURE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.

  • Exceptions to Agreement to Arbitrate
  • We all agree that we will go to court to resolve disputes relating to:

      • Your or Complex Culture’s intellectual property (for example, trademarks, trade dress, domain names, trade secrets, copyrights or patents); or
      • Any claim made in small claims court either in Santa Clara County, California, in the country where you live, or some other place we both agree on, if it qualifies to be brought in that court.
  • No Class Actions
  • We all agree that we can only bring a claim against each other on an individual basis.

    That means:

      • Neither you nor Complex Culture can bring a claim as a plaintiff or class member in a class action, consolidated action or representative action.
      • The arbitrator cannot combine more than one person’s claim into a single case, and cannot preside over any consolidated, class or representative arbitration proceeding (unless we both agree to change this).
      • The arbitrator’s decision or award in one person’s case can only impact the person who brought the claim, not other users of our Service, and cannot be used to decide other disputes with other users.
  • The Arbitration Process
  • The American Arbitration Association (AAA) will manage the arbitration between you and Complex Culture, and AAA’s rules and procedures (including their Supplementary Procedures for Consumer-Related Disputes, if applicable) will be used. If something in these Terms is different than AAA’s rules and procedures, then we will follow these Terms instead. You can look at AAA’s rules and procedures on their website www.adr.org or you can call them at 1-800-778-7879.

    You are allowed to select the arbitration location as being in the county or province where you live or in Santa Clara County, California.  We can also choose a third location if we mutually agree. 

    If your claim is for less than $10,000 (US), you do not need to attend the arbitration in person.  You can have a hearing by phone. If your claim is for more than $10,000, we will look to and follow the AAA for guidance.

    While most arbitrators render a verbal decision, both you and Complex Culture have the right to request the arbitrator to put his or her decision or award, or his or her reasons for the decision or award, in writing. Once a decision is rendered, Complex Culture and/or you can ask a court to confirm it.  In some very limited circumstances, we may be allowed to ask a court to change the decision or award.  This is information you will be provided should the arbitration process prove unsatisfactory.

  • Arbitration Costs
  • If your claim is for $10,000 (US) or less, Complex Culture is open to paying your filing, administration and arbitrator fees associated with the arbitration, upon request to the AAA.  You must tell the AAA at the time you begin the arbitration proceeding.  Complex Culture will be notified of your request.

    If your claim is for more than US $10,000, and arbitration is too expensive for you to afford when compared to filing a lawsuit in court, Complex Culture will pay for as much of your part of the filing, administration and arbitrator fees as the arbitrator decides is necessary to make the arbitration not too expensive for you.

    We won’t try to have you pay us back for covering your fees and we won’t try to make you cover our fees unless the arbitrator decides that your claims are frivolous and it is fair to make you do this under the circumstances.

  • Applicable Law
  • The Federal Arbitration Act (including its procedural provisions) is the law that will be applied to determine whether these dispute resolution provisions regarding arbitration and class action can be enforced and how they should be interpreted.

    Apart from that, if you are U.S. resident, these terms and our relationship will be governed by California law, except for its conflicts of laws principles. If you reside outside of the U.S., these Terms of Service and our relationship will be governed by English law, except for its conflicts of laws principles.

    Any dispute or claim arising from or relating to the Agreement to arbitrate or the Terms of Use is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in these Terms of Use.

  • CHOICE OF LAW
  • These Terms of Use shall in all respects be governed by the laws of the State of California and the United States of America, without regard to choice of law provisions. The U.N. Convention on Contracts for the International Sale of Goods (1980) shall not apply to these Terms of Use.

  • NO WAIVER
  • No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term, and Complex Culture's failure to assert any right under these Terms of Use shall not constitute a waiver of such right or provision.

  • ENTIRE AGREEMENT
  • These Terms of Use, together with our Privacy Policy, Cookie and Tracking Policy, Copyright and Trademark Policy, and all other operating rules, policies, procedures, and additional terms that Complex Culture may publish from time to time on the Site, constitutes the entire agreement between you and Complex Culture concerning your use of the Site and Complex Culture Services. Complex Culture reserves all rights not granted under these Terms of Use.

     

  • SEVERABILITY
  • If any provision of these Terms of Use is held unenforceable, then such provision will be modified to reflect the parties' intention. All remaining provisions of these Terms of Use shall remain in full force and effect.

  • NO AGENCY
  • You and Complex Culture are independent contractors. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms of Use.

  • NOTICE
  • Except as explicitly stated otherwise, any notice required or permitted by these Terms of Use must be in writing. Any notice to Complex Culture must be given by postal mail to Complex Culture, Attention: Legal Department, P.O. Box 110, San Mateo, CA 94401, U.S.A. Any notice to you may be given: (1) to the email address you provide to Complex Culture during registration or when your email address changes, in which case notice will be deemed sufficient 24 hours after the email is sent unless the sending party is notified that the email address is invalid; or (2) by certified mail, postage prepaid, return receipt requested, to the last mailing address you provided to Complex Culture, in which case notice will be deemed sufficient three days after the mailing date.

    For intellectual property issues, such as claims of copyright or trademark infringement, please provide notice as specified in Complex Culture's Copyright and Trademark Policy.

  • SURVIVAL
  • The provisions of Section 12 through 25 shall survive termination or expiration of these Terms of Use.

  • MODIFICATIONS AND TERMINATION OF THIS SITE
  • Complex Culture may change these Terms of Use or the agreement to arbitrate at any time for any reason by updating this posting. You are responsible for periodically reviewing these Terms of Use for revisions. Changes in the Terms of Use will be effective when posted. If Complex Culture makes a material change, Complex Culture will notify you here in these Terms of Use sor by any other means we deem appropriate. Complex Culture may determine, in its sole discretion, in good faith, what constitutes a "material change" using common sense and reasonable judgment. Your use of the Site or any of the Complex Culture Services after we have modified this posting will constitute your acceptance of any changes.

    Complex Culture reserves the right at any time to discontinue, temporarily or permanently, the Site or any service provided by the Site (or any part thereof) with or without notice. You agree that Complex Culture will not be liable to you or any third party for any modification, suspension or discontinuance of the Site or any service.