Warranty Information

Limited Warranty for Hair Tools


ONE-YEAR LIMITED WARRANTY: This One Year Limited Warranty Covers malfunction or defect caused by faulty materials or workmanship for any Complex Culture hair tool that was purchased through complexculturebeauty.com or an authorized retailer such as ipsy.com or boxycharm.com. This warranty does not cover any appliance purchased from any location or retailer that is not authorized. 


THIS LIMITED WARRANTY DOES NOT COVER:

  • Steel parts, plastic parts, or electric cord;
  • damage due to misuse or abuse, such as incorrect voltage supply, dropping, or failure to follow safety, operation or maintenance; or
  • damage resulting from accident, day to day wear and tear including product build-up, scratched or damaged plates, abuse of the electrical cord, neglect in safety, or the use of unauthorized attachments.

THE DURATION OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD AND WORKMANLIKE PERFORMANCE OF SERVICE, OR OTHERWISE, ON THIS PRODUCT ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE WHICH IS ONE (1) YEAR FROM THE DATE OF PURCHASE. BEAUTY PERSPECTIVES, LLC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES THAT ARISE OUT OF THE INSTALLATION, USE, OR OPERATION OF ITS APPLIANCES OR OUT OF THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.